For businesses
Own your platform. Keep evolving it.
Most software you rent forever and never own. An Engagement is the opposite: we build the platform your business runs on, you own it from go-live, and every month we keep building — new features, automatic framework improvements, fully supported.
The engagement model
Built once, then improved forever.
An Engagement isn’t a one-off project that ends at hand-over. We build your foundation, you own it from go-live, and then the platform keeps evolving — new capability every month, framework upgrades flowing in automatically, fully supported.
- 1
Discovery
Where we start
Workshops, SaaS audit, visual prototype, written platform spec. You leave knowing exactly what your platform looks like and how it will run your business.
- 2
Foundation built
Go-live
Core modules, real data, real users — ships behind your Entra ID with ISO-aligned governance. Yours from day one: your code, your data, your Azure.
- 3
Evolving monthly
Every month
New capability each month — integrations, dashboards, automations, additional modules. The platform keeps taking meaningful steps while you run it.
- 4
Always supported
Ongoing
Framework upgrades flow in automatically; security and infrastructure looked after. Your platform only gets better the longer you own it.
What’s in scope
What ships with every Engagement.
- Universal-core module set sized to your tier
- Industry-shape modules where they fit (added per engagement)
- Microsoft 365 + Microsoft Entra ID integration
- Five AI capabilities — document intelligence, communication drafting, platform chat, proactive insights, classification & routing
- ISO/IEC 42001-aligned AI governance, audit logging, human-in-the-loop on every mutating action
- Source code mirrored to your Azure DevOps from day one
- Bicep Infrastructure-as-Code; reproducible in another Azure subscription
- OpenAPI contract + integration runbooks
Engagement levels
No enterprise budget, no year-long build.
Your foundation is built and folded into a simple monthly partnership — not a large upfront invoice followed by hourly bills. Engagements come in levels — Foundation, Growth, Scale, and Enterprise — matched to your stage and how fast you want to move.
Foundation
For businesses getting their first platform off the ground.
Growth
For businesses scaling up and wanting to move faster.
Scale
For established operations with broad, integrated needs.
Enterprise
For complex businesses building at the highest pace.
Yours from day one — your code, your data, your Azure infrastructure, owned by you, not locked behind a vendor. While you run it, we keep improving it: new capability each month, framework upgrades flowing in automatically, security and infrastructure looked after.
You own your production code (mirrored to your Azure DevOps), your data, and your Azure infrastructure. We retain XCentral-Framework — the proprietary IP of XCentral Solutions Pty Ltd that built and continues to improve your platform.
Discovery, in 30 minutes.
Tell us what you want to build. We build and run platforms across Australia, Singapore and Indonesia, and partner with ambitious businesses in the US, the UK and beyond.
